
The silver spigot thingy won't turn (I'm assuming that's what it's there for). So I emailed everyone I could think of on within 50 miles - no response (not surprising, I guess) - and for good measure, included my boss on the list so he'd know that if I don't show up for work it's because I've drowned.
Had to switch time zones as it was near midnight, so called friends on the west coast (thanks m&j !) but the solution seems to be to turn that silver spigot thing after all and it won't turn...
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